Did you know that 60 percent of businesses in the United States of America have chosen to buy commercial software that is open source for their operations? There are many things that you need to think about when you make the decision to buy commercial software. Looking at your commercial software options can seem daunting as there are so many to consider.
Looking at the commercial software provider is a good starting point, as is looking at commercial software features. Still, there is more that you need to know beyond those things, like comparing software costs and the value you’ll get from your investment.
The good news is that you’re in the perfect place to learn more about testing commercial software and finding the perfect fit for your business. Keep reading this article to learn more today.
Think About Cost and Value
When people start shopping for their different commercial software options they often think about the cost of the software. They don’t consider the value that it will provide them. It is important that you sit down and think about why you’re looking at getting this software and how you think that it will help your business.
This is especially true when you start getting into the commercial software features that are available. It is easy to get carried away by all of the bells and whistles. The reality is that only a small fraction of those features will provide value to your business. The rest only make using the software more confusing for your employees.
When you’re getting ready to buy commercial software, your best bet is to find areas within your company where you’re weak. Then find a commercial software option that strengthens those areas. Make sure to use Quality Logic software testing before making a purchase final.
Will the Software Company Fix Bugs?
Another key thing to think about when it comes to buying commercial software is the customer support that you’ll get. Software is often a big purchase and it seems confusing and overwhelming to learn a new software system. That is made worse when you start to encounter different bugs and issues with the software programs.
Make sure that you ask the software company what they’ll do to help you if you’re experiencing issues with bugs within the software. You should also make sure to ask about their availability. If your systems go down then those issues are costing your business revenue.
The sooner that the software company is able to help you get everything back online, the more money that you’ll make. It is also wise to make sure that they’ll help you with individual bugs or issues that you’re encountering. Some will focus only on the big issues that affect multiple customers.
If you’re unsure of a company and want to get a better feel for how they treat your customers then you need to go online and read customer reviews. This will give you first-hand information. You’ll get a direct look into how the commercial software company works with and treats its customers.
How Often Do They Do Updates?
Something that often gets overlooked or forgotten when you start to buy commercial software is how often the software company will send out updates for the programs you’ve purchased. If you’re looking for the best commercial software then you need to find a commercial software provider that is always looking for ways to improve its software programs.
When you start comparing your commercial software options you should make sure to ask about the process of updating the software. Find out how often those updates occur. Find out if you’ll get push notifications or messages that will notify you that your system is ready for the new software update.
These updates will keep your data and information secure from cyber theft. They will also allow your software programs to run in a fast and efficient manner. The updates will also bring fun and useful new features that will help your business run in an efficient manner.
Will the Commercial Software Meet Your Needs?
It is difficult to find a software program that is one-size-fits-all, so you need to make sure that the commercial software program that you’re buying is customizable and flexible enough to meet all of your needs. Having customizable features means that you’ll have a much easier time making this commercial software fit your needs to perfection.
Be mindful of the fact that software programs that have a lot of customizable options also tend to be more complex. You could experience quite the learning curve while getting used to this new software program and getting all of your employees up to speed on how it works.
What Level of Security Does It Have?
Cybercrime is a bigger threat than ever nowadays and businesses are being targeted on a frequent basis. It will destroy your business if you end up becoming the victim of a data breach as your customers will no longer feel comfortable doing business with you.
You need to ask the hard questions about how your data will get stored by the software company and the measures that the software company takes to secure that data on your behalf. Do they have a local server that they use or do they store your information on the cloud? This is important information that you need to know if you want to have a strong and successful business.
If you have a compliance lawyer then you should consider having them read over the terms and conditions as well as the security documents prior to making a purchase.
Buy Commercial Software for Your Business Today
Making the decision to buy commercial software is a big step in the right direction. It is great for growing your business and becoming more efficient. Make sure that you’re working with a commercial software provider that is great at customer support. Go online to check out customer reviews. You also need to make sure that the value you get matches the cost.
For more helpful articles, check out our blog.
